Privacy Policy

1. Information We Collect

1.1 Personal Information

• Name
• NIC/ PP/ License number
• Email address
• Phone number
• Vehicle details (excluding vehicle registration number)

1.2 Location Data

Your device’s location will be tracked during charger initiation to identify the nearest available EV chargers and for service provision.

1.3 Transaction Information

Details of your charging sessions, payment transactions, and settlement records.

1.4 Technical Information

Device identifiers, IP address, browser type, operating system, and usage statistics related to the Platform.

2. How We Use Your Information

1. Service Provision: To enable EV charging through integrated AC and DC chargers on our platform.
2. Payments & Settlements: To process payments through a third-party payment gateway and settle amounts with EV charging networks after deducting applicable platform fees.
3. Promotions & Marketing: To send promotional offers, updates, and relevant marketing communications.
4. Partner Campaigns: To share your details with EV charger hosts if you participate in their promotional campaigns.
5. Security & Fraud Prevention: To monitor and secure the platform against unauthorized use.
6. Compliance: To comply with applicable laws, regulations, and industry standards.

3. Information Sharing

1. With EV Charger Hosts: If you engage with their chargers under promotional campaigns, we will share your name, email, phone number, and vehicle details (excluding registration number).
2. With Payment Gateways: Payment processing is handled by third-party providers under their own privacy and security regulations.
3. With Service Providers: We may share information with vendors who help us operate, maintain, and improve our services.
4. For Legal Compliance: We may disclose your information to legal authorities if required by law or to protect our rights or to meet regulatory requirements.

We do not sell or share your personal information to any other third parties.

4. Third-Party Payment Gateway

All payment transactions are processed by a regulated third-party payment gateway. Boostnet does not store your credit/debit card details. Transactions are subject to the payment gateway’s terms, conditions, and privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once no longer required, data will be securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

7. Your Rights

• Access the personal data we hold about you.
• Request amendments to your personal information.
• Request deletion of your data, subject to legal retention requirements.
• Withdraw consent for marketing communications.

Requests can be sent to: support@boostnet.energy

8. Children’s Privacy

Our services are not intended for individuals under the age of 18 Years. We knowingly do not collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and mobile app, with the effective date of the update.